Frequently Asked Questions

Find answers to common questions about our services and products

General Questions

Common questions about Urban Metal Laser Cutting Inc.

We provide comprehensive steel services including: steel and stainless steel sales, custom laser cutting and processing, construction materials supply, and professional fabrication and installation services. With our advanced fiber laser and tube cutting machines, we can handle a wide range of metal processing needs.

Urban Metal Laser Cutting Inc. has been serving customers since 2010. With over a decade of experience in the steel industry, we have built a reputation for quality products, competitive pricing, and excellent customer service.

We are located in Jamaica, NY and primarily serve the New York metropolitan area, including all five boroughs, Long Island, and surrounding areas. We can also arrange shipping for larger orders to other locations.

Laser Cutting Questions

Questions about our laser cutting capabilities

Our fiber laser cutting machine can process various metals including carbon steel, stainless steel, aluminum, and galvanized sheets. Our tube cutting machine handles angle steel, round tubes, square tubes, and customized metal profiles.

The maximum cutting thickness depends on the material type. For carbon steel, we can typically cut up to significant thicknesses with clean edges. For aluminum and stainless steel, please contact us with your specific requirements for an accurate assessment.

Our laser cutting machines offer high positioning accuracy with consistently stable tolerances. The cuts are clean and smooth, often eliminating the need for secondary processing. We can achieve precise dimensions following your drawings and specifications.

Yes, our laser cutting equipment can execute complex designs quickly and accurately. Whether it's intricate patterns on flat sheets or detailed cuts on tubes and profiles, we can follow your CAD drawings and specifications precisely.

Products & Pricing

Questions about our steel products and pricing

We maintain a comprehensive inventory including: beams and I-beams, channels, tubes (round and square), angle steel, flat bars, round bars, square bars, plates, sheets, and various structural steel products. Contact us for specific sizes and availability.

You can request a quote by calling us at (929) 708-1155, emailing [email protected], or using our online contact form. Please provide details about the material type, dimensions, quantity, and any processing requirements for an accurate quote.

Yes, since 2010, our mission has been to provide customers with the most competitively priced inventory and processing capabilities. We work hard to offer excellent value while maintaining high quality standards.

We welcome orders of all sizes, from single pieces for custom projects to large production runs. Contact us with your specific requirements and we'll work with you to meet your needs.

Orders & Delivery

Questions about ordering and delivery process

Turnaround time depends on the complexity and quantity of your order. Standard stock items can often be prepared quickly, while custom cutting and fabrication may take longer. We'll provide an estimated timeline when you place your order.

Yes, we offer delivery services throughout the New York metropolitan area. Delivery options and costs depend on order size and location. Contact us to discuss delivery arrangements for your order.

Yes, you can pick up your order from our location at 110-32 Dunkirk St, Jamaica, NY 11412. Please call ahead to confirm your order is ready and arrange pickup time.

Yes, we have an experienced construction team that provides professional fabrication and installation services. From steel structures to custom metalwork, our team ensures your projects are completed to the highest standards.

Still Have Questions?

Our team is ready to help with any questions you may have

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